6 Replies Latest reply on Nov 9, 2018 1:51 PM by Kevin Weisenberger

    Duplicate Threshold Alert

    Kevin Weisenberger

      Hey Community,

       

      I am trying to brainstorm if there is a way to set up a campaign that would alert a select group of users if our duplicate numbers rose above a certain threshold. I understand that I could set up a smart list subscription that could regularly send out counts of duplicates but an alert to our data monitoring team would be more useful to raise a red flag and make a big deal about the threshold being breached rather than a regular report that may go unnoticed.

       

      Example: Duplicate smart list count is greater than 10,000 - send alert to data team with wait step for qualifying limited to once a week in case it remains above the limit until a fix can be input and we don't want to send a million alerts.

       

      Any ideas?

       

      The closest I have gotten is to alert the audience to a score that is within a certain triggering factor. This score would need to be controlled by a campaign tied to our duplicate numbers which is where I get stuck. There would also need to be a lowering of the score if the numbers are below the threshold again which is where I'm stuck as well.