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SOAP API - Unable to get lead using Cookie?

Question asked by Josef Lobotka on Nov 7, 2018
Latest reply on Nov 7, 2018 by Jay Jiang

I'm trying to get Anonymous Lead through the SOAP API. This would be the source code within XML's body:

 

   '<mkt:paramsGetLeadActivity>',

   '<leadKey>',

   '<keyType>COOKIE</keyType>',

   '<keyValue>id:XXX-XXX-XXX&amp;token:_mch-domain.com-1533412128399-11111</keyValue>',

   '</leadKey>',

   '<startPosition>',

   '<latestCreatedAt />',

   '<offset />',

   '</startPosition>',

   '<batchSize>10</batchSize>',

   '</mkt:paramsGetLeadActivity>',

 

The resulting error is Lead does not exist, which is not true, because it is possible to obtain the Anonymous Lead using Marketo ID ('IDNUM' keyType, as documented at http://developers.marketo.com/soap-api/leads/getlead/).


Is this bug or feature? If it's intentional, is there any other way how to obtain Marketo ID from a Cookie? (Using SOAP, JS, REST, Munchkin etc.)

 

Thank you for your help, Joe

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