9 Replies Latest reply on Nov 8, 2018 7:56 AM by Sanford Whiteman

    Clicks Link on Web Page Trigger - Possible to Use Two Operators?

    Chris Wilcox

      Hi Everyone,

       

      We use the "Clicks Link on Web Page" trigger for some lead scoring when users download PDFs off the website (Clicks Link on Web Page --> Link Name [Contains] .pdf, screenshot below)

       

      My question is, I want to use the same trigger, but EXCLUDE certain documents from the trigger. I.e., Link Name [Contains] .pdf, but does NOT contain the file name of a list of a few specific documents.

       

      I want to do it this way as there are literally thousands of files we want to score, and only a handful I want to exclude. Maintaining an exclusion list is a whole lot easier than an inclusion list, but with only being able to use either Contains or Not Contains, I can can't do an "includes PDF, but doesn't include XXXXX characters" type rule.


      Anyone have thoughts on a way to do this?

       

       

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