3 Replies Latest reply on Nov 13, 2018 5:36 PM by Floyd Alvares

    Sync Person to SFDC caught exception?

    Sanjeev Bhai

      After a lead Registers to a Zoom webinar, we run a smart campaign in which we Change Status in SFDC Campaign to Registered.  It works for most of the leads, but we get the following error message for a few leads that did not get synced:

       

      Step ID:

      8413

      Choice Number:

      0

      fault:

      Sync Person to SFDC caught exception

      exceptionMessage:

      Failed: MALFORMED_ID: Account: id value of incorrect type: https://zoom.us/w/218607373?tk=mcVm3LYwP4IiwcCwx8edJ9a7EZJyHh5-245CeVW-wfY.DQEAAAAADQevDRZnSU1XaXBTRlJBcU9rRENLRXg3U2hRAA

      Person ID:

      2477531

       

      Does anyone have any suggestion? 

      Thanks.