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Marketo to SFDC "Change Score" Syncing Issue

Question asked by Chris Wilcox Champion on Oct 30, 2018
Latest reply on Oct 31, 2018 by Chris Wilcox

Hi Everyone,

 

I've searched around the community but haven't been able to find a good answer to this issue. We have a custom score value that has been created and syncs with SFDC, but I have seen inconsistent syncing taking place. Some times, a score will change or degrade in Marketo, and that change never gets pushed over to SFDC. I can see the Change Data Value activity in the Marketo log, but it's not syncing to SFDC. Sometimes it does, but not always.

 

Do I have to include a manual "Sync to SFDC" flow step as well? That seems extremely redundant...  Any ideas?

 

Thanks,

Chris

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