AnsweredAssumed Answered

Question for creating RCM and Lead Lifecycle Campaigns

Question asked by Mohit Khanna on Oct 26, 2018

Hi,

I am kind of struck in a situation where I need to create a new RCM Model and new Lead lifecycle campaigns. So the issue is, my company uses a single marketo instance with two brands in two different workspaces. So we have one RCM model setup already and lead lifecycle campaigns for the one of the brand. Now requirement is to create RCM model and campaigns for other brand. Also as per assignment rules, default rcm model is the first one.

So:

1. How to change the rcm model for the new leads for which I will be creating rcm model? Issue is we have no lead partition for the leads.

2. what are the things that I need to be sure of before setting this up?

 

Thanks

Mohit Khanna

Outcomes