1 Reply Latest reply on Oct 25, 2018 12:53 PM by Anne Angele

    Same people opening different emails?

    Elizabeth Dack

      Hello,

       

      I'm pulling email metrics from a default email program. What I need to know is if you opened the first email, did you also open the second email, and others? Or are there different people opening different emails?

       

      There are a total of 4 emails in the smart campaign. Does anyone know a good way to pull this type of information?

       

      Thanks!

        • Re: Same people opening different emails?
          Anne Angele

          Depending on what exactly you need:

          • A smart list using opened email filter, list all emails and use "min number of times" constraint to see who has opened multiple times across the emails. Easiest to build, may give you someone who opened one email multiple times.
          • A smart list using advanced logic: (1 and (2 or 3 or 4)) or (5 and (6 or 7)) or (8 and 9) - shows who has opened at least two emails.

               Screen Shot 2018-10-25 at 12.49.07 PM.png

          • Or you could create a series of smart lists if you need to get even more granular (i.e. how many opened A and ((B and C) or (C and D)) etc.)
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