2 of 2 people found this helpful
See if this helps.
1. Build a smart list to contain the records who have filled out the form a minimum of 2 times. <-- This will give you the number of records that have filled out the form more than 1 time.
2. Build a smart list to contain the records who have filled out the form, excluding the smart list you just built in step 1. <-- This will give you the number of records that have filled out the form exactly 1 time only (first time).
1 of 1 people found this helpful
Greg and I both like Jim's suggestion!
The only thing is, when it comes to updating fields this won't tell you if they just left the fields as-is or not (assuming they were Pre-Filled).
To actually see how often people are self-servicing their Marketo record, you need to extract the Activity Log (using the API) and then you'll be able to compare the form data itself.
Aw man, that sounds like a schlep. Thanks for the information!