AnsweredAssumed Answered

Light bulb not lit up when campaign appears to be working

Question asked by 36949 on Apr 7, 2014
Latest reply on Apr 7, 2014 by Josh Hill

     I deployed a simple campaign this morning that appears to be working, but the light bulb is not set up. The campaign is to send an e-mail (which it did), stamp the SFDC record with "sent," and then if the recipient clicks on the download link, the record changes to "responded."  

     The campaign was activated before being sent. If I look into my results (both in the campaign and in the Analytics tab), the e-mails obviously sent, and the prospects are clicking. SFDC is changing the records.

     So why are the light bulbs not lit?