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MS Dynamics Sync Errors

Question asked by Karyn Hill on Oct 16, 2018
Latest reply on Oct 16, 2018 by Grégoire Michel

I've been getting these off and on and am not sure if this is a problem in Marketo or in MS Dynamics. Most often I get "Unable to update lead," with the occasional "Error: Invalid Credentials."

 

Does anyone know if I should submit a case to Marketo Support, or if I should instead contact our MS Dynamics administrator? I'm one of the admins for our Marketo instance so I should know the answer, but don't.

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