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Twitter id collected via Social App is meaningless (?) number

Question asked by Diedert Debusscher on Oct 15, 2018
Latest reply on Oct 15, 2018 by Diedert Debusscher

I added a Social Button on our webinar registration confirmation page, to promote social sharing of our webinars while collecting social profile data as well.

But in a test run I now see that the "Marketo Social Twitter Id." field (which should contain the Twitter handle) is overwritten by number (of many digits) which seems meaningless to me. Shouldn't the Social Button automatically retrieve the Twitter handle once the user has given permission?

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