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Was Delivered Email - IS NOT
- This means that you are querying for ANY person that was delivered ANY email, but IS NOT C
- It is expected that a person who was delivered ANY email in the past (but not C) would received C-x
Not Was Delivered Email - IS
- This means that you are querying for ANY person who was not delivered C-x2
- It is expected that this person who was NOT Delivered C-x2 would receive C-x2
Thanks Jim, you're a star
Always add an "email was went" filter to your smart list in conjunction with these 2 smart lists. Otherwise, you will select all the people that were not even sent the email!
in this case I actually want to send emails to those who weren't sent this email before. The smart list is already limiting the recipient to the right target audience so that's fine. So I changed and now use:
But I wonder, in case I would have wanted to check "delivered" and hence also added a "was sent" in the smart list as you mentioned, that "was sent" check would have had to be added to the smart list and not as a flow step (right?), and that would mean that I already in the smart list would filter out everyone that has not been sent the email. In this case everyone that I would want to send the email to in the first place, would incorrectly be filtered out!
What's a smart way around this?