AnsweredAssumed Answered

ReadyTalk "Add to Calendar" link on Thank You Page

Question asked by Chris Wilcox Champion on Oct 4, 2018
Latest reply on Oct 4, 2018 by Chris Wilcox

Hi Everyone,


Not sure if anyone else experiences this with ReadyTalk or other webinar providers, but I can't get this one to work. When a user submits the registration form for our webinar, the ask is to have an "Add to Calendar" button right there on the page (we already include one in the thank you for registering email).


However, when that link loads, the token value is blank. I believe this is because the systems do not have enough time to talk to one another, generate the user's unique join code, and populate the token. We've even tried waiting 5-10 seconds after the form submit success, and force-reloading the page, and it really only seems to work for known, cookied users. Unknown or new users continue to receive a link within the Add to Calendar token that is not a valid join URL.


Anyone solve this? Or is there really just not a way? These are all Marketo hosted landing pages for reference.