AnsweredAssumed Answered

Weird cookie behaviour

Question asked by OpenCorp Admin on Oct 2, 2018
Latest reply on Oct 4, 2018 by OpenCorp Admin

Hoping someone can shed light on this weird cookie behaviour where lead record A clicks link in email but lead record B logs the visited webpage. Additional info: Lead ID 476512 already existed in database, lead ID 606533 was newly created. Activity occurred on iPhone.

 

I've summarised the logs of the two leads into one.

 

TimeLead IDActivity
19/09/2018 13:14606533filled out form and created
19/09/2018 13:14606533sent confirm email
19/09/2018 15:54606533clicked link
19/09/2018 15:54476512visited webpage
19/09/2018 16:01606533clicked link
19/09/2018 15:54476512visited webpage

 

Screenshots below as well:

 

 

Outcomes