3 Replies Latest reply on Sep 26, 2018 1:59 PM by Grégoire Michel

    SFDC Sync Log in Admin/Most Recent Sync Completed Timestamp

    Liliana Cheng

      Under the Admin > Salesforce section, the upper right hand corner will tell you: if a sync if currently in progress or if you catch it at the right time, you can also see when the last sync was.

      Screen Shot 2018-09-21 at 4.12.42 PM.png

      It would also be helpful to list the date/time of the last successful sync that was completed.

       

      We had a few incidents where our Salesforce team deprecated multiple inactive/unused custom fields on the account object in Salesforce, which resulted in multiple alerts from Marketo that said "Salesforce Sync Error: Could not complete your Salesforce sync. The following fields are required..." etc etc. The email alerts and the sync error status persisted for almost an hour in Marketo's admin section, and while it says "Sync in Progress" now, I'd like to know exactly when the last successful sync was completed.

       

      Is there a way to see this? It would seem like a reasonable log to provide to Marketo users.