3 Replies Latest reply on Sep 21, 2018 10:25 AM by Sanford Whiteman

    is there a way to split the 'from' information populated in emails between 2 reps?

    Reanna Pelkey

      Hello wonderful Marketo Community members!

       

      I've been tasked with building a nurture program that provides general information about a particular service and ends with an introduction from 1 of 2 inside sales reps.

       

      The issue I have is the leads/contacts that enter the nurture might not be in a territory (in SFDC) that an inside sales rep owns.

       

      Is there a way to make sure that only the 2 Inside Sales reps contact info populates? Perhaps a new field? or a way to split it so half of the emails sent have inside sales rep 1 and the other half have inside sales rep 2 as the sender?

       

      I don't want 1 inside sales rep stuck with handling the majority of the leads.

       

      Thank you in advance,

      Reanna