4 Replies Latest reply on Sep 19, 2018 3:01 PM by Grégoire Michel

    Tokenizing 'Add to SFDC' Values?

    Kristina Jobert

      Hi Community,

      We have been getting some time out errors from Salesforce which results in members not being added into their corresponding Salesforce campaigns (but who are marked as success in Marketo).

       

      Some of you may have already seen these errors:

      • {cannot reference converted lead}

       

      • CANNOT_INSERT_UPDATE_ACTIVATE_ENTITY: Contact_Trigger_AIUDUD: execution of AfterUpdate caused by: System.DmlException: Insert failed. First exception on row 0; first error: INSUFFICIENT_ACCESS_ON_CROSS_REFERENCE_ENTITY, insufficient access rights on cross-reference id: [] () \n

       

      Ideally, we'd want to centralizing locating all these failed campaign members. Since we cannot pull a list/report that identifies by the error, is it possible to tokenizing this action? Specifically we'd want to tokened the 'Add to SFDC Campaign' values, however, the flow actions don't seem to support this. Any way around this?

       

       

      We're basically trying to get the campaign members who show success in Marketo to get put into their Salesforce campaigns. Right now it's not happening because of the above errors.

       

      Darrell Alfonso Gregoire Michel Sanford Whiteman Jamilyn Barna Michael Klynstra Rajesh Talele