AnsweredAssumed Answered

Marketo links in Outlook not workin

Question asked by Akande Davis on Sep 18, 2018
Latest reply on Sep 18, 2018 by Sanford Whiteman

Hey Marketing Nation,


Our team is running into a really odd situation. Each time that we send out emails to our remote sales team, they are unable to access the links in the email. When they click on a link the browser will open up and essentially time out. Testing it on their phone or on the web app version of Office365 works fine, but only in Outlook do the links not work. It's also only with our remote sales team.


To give some context, our sales team use Microsoft Surface Pro 4s with Outlook on Microsoft Office 365 ProPlus. We use Windows 10 as well.


Any thoughts/help/troubleshooting?