3 Replies Latest reply on Sep 18, 2018 9:55 PM by Grace Brebner

    Does the 'Not Opened Email' Field refer to any emails or a singular email?

    Sarah Laycock

      Hi guys,

       

      I'm trying to isolate my disengaged leads in my database and I want to use the 'not opened email' field set as contains XX as all my emails follow a naming convention - if I applied this tag would it identify a person who has not opened any emails in the time period or would it pull in leads if they hadn't opened a email in the time frame (but potentially had opened some).

       

       

      Does anyone know how this field works?

       

      Thanks so much!