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Does the 'Not Opened Email' Field refer to any emails or a singular email?

Question asked by f20f65f80a27c2c887acb5a99425e67f2db6c25a on Sep 18, 2018
Latest reply on Sep 18, 2018 by Grace Brebner

Hi guys,

 

I'm trying to isolate my disengaged leads in my database and I want to use the 'not opened email' field set as contains XX as all my emails follow a naming convention - if I applied this tag would it identify a person who has not opened any emails in the time period or would it pull in leads if they hadn't opened a email in the time frame (but potentially had opened some).

 

 

Does anyone know how this field works?

 

Thanks so much!

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