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Circular reference of smart lists

Question asked by Liz Davalos on Sep 10, 2018
Latest reply on Sep 11, 2018 by Grégoire Michel

I'm trying to compile a list of those people who infrequently open our weekly newsletter so I offer them a change to monthly (starting with a limited number of people). Unfortunately Marketo only has an option for the minimum number of times someone has opened an email, not the maximum. Due to that I tried to make a smart list of frequent openers and then another smart list of subscribers not in the frequent openers smart list... It says that is a circular reference and won't work.

 

Here is the frequent openers smart list:

frequent-openers.png

 

And the list that should include everyone not on the above list:

infrequent-openers.png

 

Is there another way to do this or is this just a limitation of Marketo?

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