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on Jun 11, 2014 7:58 AM by Josh Hill
Syncing Opt In with Salesforce?
Jun 11, 2014 7:32 AM
I recently changed my Opt In field from a "Yes checkbox" to a "Select Yes No" dropdown. To ensure that my Opt In choices flow over to my Salesforce fields, does it matter which type of button I use?
I have my optin field mapped over to Salesforce in both the lead and the contact. And because they are mapped, I don't need a seperate campaign to force the sync, right?
I have the same question
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Re: Syncing Opt In with Salesforce?
Jun 11, 2014 7:58 AM
in response to 30711
No, the fields will sync to SFDC.
Unsubscribed=Email Opt Out in SFDC, so that will sync too.
My question is did you remove the Unsubscribed field from your opt in/out form? Is this new field the only way for someone to express their preference?
If so, then you will need to setup a flow that says,
If New Field=No, then Unsubscribed=TRUE
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