1 Reply Latest reply on Jun 11, 2014 7:58 AM by Josh Hill

    Syncing Opt In with Salesforce?

      I recently changed my Opt In field from a "Yes checkbox" to a "Select Yes No" dropdown. To ensure that my Opt In choices  flow over to my Salesforce fields, does it matter which type of button I use?

      I have my optin field mapped over to Salesforce in both the lead and the contact.  And because they are mapped, I don't need a seperate campaign to force the sync, right?
        • Re: Syncing Opt In with Salesforce?
          Josh Hill
          No, the fields will sync to SFDC.

          Unsubscribed=Email Opt Out in SFDC, so that will sync too.

          My question is did you remove the Unsubscribed field from your opt in/out form? Is this new field the only way for someone to express their preference?

          If so, then you will need to setup a flow that says, 

          If New Field=No, then Unsubscribed=TRUE