AnsweredAssumed Answered

Change SFDC ID on Marketo Records

Question asked by Jeff Smith on Aug 23, 2018
Latest reply on Aug 24, 2018 by Jeff Smith

We have a situation, due to duplicates and merging and such, where we have a record in Marketo that is associated with a record in SFDC, but that SFDC record has "deleted in Marketo" as true, meaning that it no longer syncs back to Marketo. As a result, we need to sync those Marketo records with different SFDC records (i.e., its duplicate). Is it possible to somehow run batches to make those changes, or is that something that Marketo can do on the backend if we provide a list?