AnsweredAssumed Answered

Trigger Campaigns with Wait Steps

Question asked by Kanako Tone on Aug 21, 2018
Latest reply on Aug 21, 2018 by Grant Booth

I wonder what would happen to the leads in a triggered, drip campaign with wait steps if I deactivate the campaign today?


I have a drip campaign based on some triggers. The flow part has Send Email and Wait combo; Send Email 1, Wait 3 days, Send Email 2, Wait 5 days, and so on.

Now we are considering to launch another set of drip campaigns, but we'd like the leads who are currently in the drip campaign to finish all the emails until the end.

I was thinking to simply hit deactivate so that the current campaign won't receive any leads from the trigger actions, and I wonder if the deactivation of the campaign impacts those who are already in the flow, waiting for the next emails.