13 Replies Latest reply on Aug 23, 2018 8:36 AM by Matt Rodriguez

    How to run a batch looking back exactly 7 days ago

    Matt Rodriguez

      Hello Marketo community,

       

      We are trying to set up a drip email campaign (using a default program type) that looks at the date of an activity, and then sends an email exactly one week after that activity took place. We're currently using the 'in past before = 7 days' operator on the filter but it's not quite what I'm looking for because in past before is an open window that looks back to everyone who did an activity 7+ days ago. Is there anyway to structure the smart list in order to look back exactly 7 days ago? For example, activity happens on Wednesday, August 15, 2018. On Wednesday, August 22nd, 2018, we'd like to send them an email. If the activity happens on Thursday, 8/16/18, then we'd want to send them an email on Thursday 8/23/2018 etc. Because in past before is looking at anyone who did an activity on 8/15/18 or before, it's grabbing too many people.

       

      Thanks.