I'm looking for a best practice on how to completely redo our program channel statuses, as they have become out of control due to a lack of goverance.
Here is my working plan:
- Reuse current statuses when possible to match desired state (i.e. change first step from Invited to Member).
- Create new statuses where it makes sense to do so.
- Hide statuses that will no longer be used.
Question for the group: Does hiding a channel status also hide it from the native SFDC sync? If I make the visible channel statuses map 1:1 with the SFDC statuses, will I be good to go? I know that I have to remove all members from a status in order to delete it, so I'm reeeeally hoping I don't have to do that a few hundred times during my cleanup.