7 Replies Latest reply on Aug 8, 2018 7:23 AM by Brett Carpenter Branched from an earlier discussion.

    Nurture Program Issue

    Brett Carpenter

      Hey MUGgers


      I'm running into an issue with my engagement program and I'd like some verification on my suggested fix.


      I've got this smart list set up for pulling leads into my engagement stream:

      Screen Shot 2018-08-07 at 10.41.12 AM.png

      The Master Exclusion list is for competitors, unsubscribed people, etc...


      I've got a new person that just came into the Engagement Program but they're unsubscribed, so I'm not sure how they made it past this filter.


      Do I need to add a wait step on the flow for the engagement program?  (I heard somewhere that a wait step shouldn't be the first flow step...if that's the case where can I put it?)