1 Reply Latest reply on Aug 8, 2018 1:48 PM by Josh Hill

    Person and Behavior Score won't sync to Salesforce

    Marko Tomic

      Client of mine whom I maintain Salesforce instance asked me if I can make two additional fields (Person Score and Behavior Score) from Marketo sync to Salesforce Leads. I found some documentation and as far as I understood I should create two custom fields on Lead object, name them correctly, set up Field Level Security for Marketo Profile and next time when sync takes place they will be populated from Marketo. I wasn't sure how I should name them so I looked at the other fields that are syncing properly and created them as follows:

       

      mkto71_Person_Score__c

      mkto71_Behavior_Score__c

       

      However, days after I created those two fields there is any single Lead record in Salesforce database that have any of those two fields populated. Any idea what am I doing wrong?