4 Replies Latest reply on Aug 9, 2018 3:22 PM by Grace Brebner

    Changes to the rendering of email templates?

    Sabrina Tirvengadum

      I have coded a few email templates and recently they have been rendering different in Outlook 2007, 2010 and 2013.

      The spacing has expanded and the border lines have appeared and disappeared on different computers but when I check the code in litmus it is fine. This was not an issue until this week.

      I have also noticed that Marketo tends to add extra code to the emails which then breaks the template.

       

      We have also had issues with the view online function not working and giving us the following error message.

      "Cannot get email content- Email could not be found38891"

       

      Can you please inform me of the changes in your platform and how to work around these issues?