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Update Urgency Value for Fast Tracks

Question asked by Noelle Sweet on Aug 1, 2018
Latest reply on Aug 10, 2018 by Noelle Sweet



I just read that the Urgency Value (flames) batch update by Marketo in the evenings. Is there any way to update this immediately when a key activity is taken such as filling out a Contact Us form? In this scenario, I am wanting to see three flames immediately as we have a 2-hour SLA for fast tracks and it would make sense that sales could see that value when they review the lead.