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Email Performance report

Question asked by Dameka Lee on Aug 1, 2018
Latest reply on Aug 2, 2018 by Steven Vanderberg

My email performance report is providing unrealistic data for my email, 100% delivery and 100% open rate when a deeper dive shows a more true rate of 18%. I'd like to understand potential drivers of this sort of a discrepancy? Are there any suggestions for how I may trouble shoot? I've already confirmed that my reporting is pointing to the correct email.