5 Replies Latest reply on Jul 27, 2018 1:33 AM by William Prunier

    Leads arriving as not specified through mandatory fields in forms

    William Prunier

      Hello Marketo Community,

       

      Some leads in our database who've filled out forms are arriving as “not specified” as their name and/or company while it is a mandatory field. I wonder if this issue is related to the browser or to a incognito web surfing because there is no reason they would be tagged as not specified. It is affecting a small number of leads, but still it is pulling down our data quality.

       

      Can the progressive profiling create this kind of issue?

       

      Thanks!

      William