3 Replies Latest reply on Jul 24, 2018 12:41 PM by Sanford Whiteman

    Thank you message - not opening up external link in new page

    Yenith Lian Ty

      Hi,

       

      I hope someone can help me.

       

      Issue:

      I am having issues where once a user submits the form they should be directed to an external "Thank You" page, however, they are not re-directed (Thank You: Contact Submission - Video – HomeUnion ), but are staying on the page.

       

      Here is how it is in Marketo:

       

      marketo_form_contact_us.png

       

      Our Contact us Page:  Contact HomeUnion to Invest in Residential Real Estate across the US

       

      Actual Result:  This is what is shown when a user submits:

      empty.png

      here is what is in the HTML:

       

       

      display_none.png

       

      Expected Result:  User should be redirected here:  Thank You: Contact Submission - Video – HomeUnion

       

      Hope someone can help!  Thanks!