AnsweredAssumed Answered

Thank you message - not opening up external link in new page

Question asked by Yenith Lian Ty on Jul 24, 2018
Latest reply on Jul 24, 2018 by Sanford Whiteman

Hi,

 

I hope someone can help me.

 

Issue:

I am having issues where once a user submits the form they should be directed to an external "Thank You" page, however, they are not re-directed (Thank You: Contact Submission - Video – HomeUnion ), but are staying on the page.

 

Here is how it is in Marketo:

 

marketo_form_contact_us.png

 

Our Contact us Page:  Contact HomeUnion to Invest in Residential Real Estate across the US

 

Actual Result:  This is what is shown when a user submits:

empty.png

here is what is in the HTML:

 

 

display_none.png

 

Expected Result:  User should be redirected here:  Thank You: Contact Submission - Video – HomeUnion

 

Hope someone can help!  Thanks!

Outcomes