3 Replies Latest reply on Jul 23, 2018 1:30 PM by Yun Bai

    Push Junk Leads to SFDC "Archived Lead Queue"

    Yun Bai

      Hi Marketo Experts,

       

      My goal is to capture Junk leads by smart list, then "Change Owner to "Queue: Archived Leads".

      Screen Shot 2018-07-20 at 12.12.47 PM.png

      Leads were able added to SFDC with the correct Lead Owner. However, Marketo behavior is wired. In the campaign results, either with "Skipped No owner changed" or "Change Owner" = Empty.

      Screen Shot 2018-07-20 at 12.16.20 PM.png

       

      When I dig into Lead's Activity log. It shows as below screenshot, Change owner is either "blank", Owner = <null> or "skipped no owner changed"

      Screen Shot 2018-07-20 at 12.14.24 PM.png

      Screen Shot 2018-07-20 at 12.21.33 PM.png

      Screen Shot 2018-07-20 at 12.23.11 PM.png

       

      What I am expecting is "change owner" --> changed from "xxxx" to "Archived Lead queue".  I am wondering if you may encountered the same issues? Any knowledge that you may share with me?

       

      Thank you,

      Becky