AnsweredAssumed Answered

Push Junk Leads to SFDC "Archived Lead Queue"

Question asked by Yun Bai on Jul 20, 2018
Latest reply on Jul 23, 2018 by Yun Bai

Hi Marketo Experts,


My goal is to capture Junk leads by smart list, then "Change Owner to "Queue: Archived Leads".

Screen Shot 2018-07-20 at 12.12.47 PM.png

Leads were able added to SFDC with the correct Lead Owner. However, Marketo behavior is wired. In the campaign results, either with "Skipped No owner changed" or "Change Owner" = Empty.

Screen Shot 2018-07-20 at 12.16.20 PM.png


When I dig into Lead's Activity log. It shows as below screenshot, Change owner is either "blank", Owner = <null> or "skipped no owner changed"

Screen Shot 2018-07-20 at 12.14.24 PM.png

Screen Shot 2018-07-20 at 12.21.33 PM.png

Screen Shot 2018-07-20 at 12.23.11 PM.png


What I am expecting is "change owner" --> changed from "xxxx" to "Archived Lead queue".  I am wondering if you may encountered the same issues? Any knowledge that you may share with me?


Thank you,