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Links not working for some people

Question asked by Marketing Team on Jul 18, 2018
Latest reply on Jul 18, 2018 by Sanford Whiteman

We have a Newsletter went out yesterday and some people are saying that our links are not working and is seeing "404 Error". Some people said it worked when they open an incognito window. Some people can also open links when clicking from email. We launched a new products yesterday and some contents have links that has no "https://www." could this be affecting the rest of the links?

 

Did a lot lot of live email testing and it worked on some people. The sample test worked yesterday and today it is showing error.

 

Has anyone came across this problem? Would appreciate some advice!

 

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