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People count 208,000. 170,000 sent. 168,000 delivered. What happened here!

Question asked by Betsy schwartz on Jul 19, 2018
Latest reply on Jul 19, 2018 by Betsy schwartz

Hi,

 

Help please!

I sent an email to 208,000 people count. The email was sent to 170,000 people. It was delivered to 168,000. There concern is, there are 38,000 people who did not receive the email and are not account for. How do I pull a report to see what happened and why the 38,000 people didn't get the email?

 

Thank you,

Imani

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