AnsweredAssumed Answered

Error when trying to refresh sync schema for my Dynamics 365.

Question asked by Evgen Gress on Jul 13, 2018
Latest reply on Jul 13, 2018 by Steven Vanderberg

I’ve experiencing error every time I want refresh sync schema for my Dynamics 365 (online ver 8.22) integration:

" Not Allowed

Error syncing schema with message: {CrmApiResponse::getSchema} Not a json for get schema: {"status":"ERROR","reason":"java.lang.RuntimeException: The entity Type can not be found in CRM

...."

 

1.png
The full error text is in the attachment

 

I’ve double-checked integration plugin versions and we have latest available for our CRM(Marketo Sales Insight ver 2.0.0.11 and Marketo Lead Management 4.0.0.21).
Synchronization itself is working fine I guess – no Notifications from Marketo system.

 

Can someone provide me steps to fix that problem or tell me where should I look for answer?

 

Thank you.

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