7 Replies Latest reply on Jun 21, 2018 11:30 AM by Sanford Whiteman

    Form not recognizing web page URL

    Kim Koserski

      Hello! We're encountering an issue with a form on one of our web pages. I want to switch it to a global form, but am unable to because the form isn't recognizing what URL it's being filled out on. In the activity log, Marketo populates the Interesting Moment with: "Filled Out Form: (campaign.name) on" (where usually the URL would follow), and 'Fill Out Form' with the webpage ID = 0 and the referrer URL = blank.

       

      Has anyone ever experienced this error before or could point us in the right direction to investigate potential solutions?

       

      This is the page and form in question: https://www.vidyard.com/platform/personalized-video/

       

      Let me know if I can clarify anything.

       

      Thank you.