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"html vs text" Email script fails

Question asked by Charles Sanderson on Jun 18, 2018
Latest reply on Jun 19, 2018 by Charles Sanderson

I'm trying out a solution posted here: https://blog.teknkl.com/polymorphic-tokens/

 

Everything seems fine while previewing in Marketo, but when I send a test (html and text) to my Outlook or a Gmail acount, the Text version is giving html version, written out. It looks like the script fires, but only gives the first, html version.   If so, I've got a back-end problem of how to provide 'text version' for proofing.

Or maybe there's something in the html that needs to be escaped?

 

Here's the script:

#if( !$intro_one ) #define ( $intro_one )
## HTML version
<div style="padding-right: 25px; margin-right: 0px; border-right: 1px solid #383a3c;">
<p><span style="font-size: 16px; color: #999999;"><strong></strong></span></p>
<p style="line-height: 22px;">Lorem Ipsum</p>
</div>
#end
#else #define ( $intro_one )
## Text version 
Lorem Ipsum
#end
#end
$intro_one
##

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