1 Reply Latest reply on Jun 7, 2018 10:42 AM by Sanford Whiteman

    After Unsubscribe, people see LP asking for Reason; Empty Leads created from this page. Solution?

    Gerard van den Akker

      In our subscription center, people who Opt out completely will see a Marketo follow up landing page, where we ask them to share why they don't want to receive info anymore. This Marketo LP has nofollow, noindex set. Still it seems that somebody/something finds this page, as there are forms submitted (with the reason for abandoning) on this page, which creates records without an email address in Marketo.

       

      Anybody smart ideas how to prevent these records from being created? Yes, I can delete them afterwards with a SC, but rather I'd prevent this from happening.

       

      Thanks!