3 Replies Latest reply on Jun 5, 2018 1:37 PM by Grace Brebner

    Engagement Program Transition Rules with wait function

    Kanako Tone

      We're setting up an Engagement Program. The cadence is;

       

      1. Send Email A1 on Tuesday

       

      2a. Send Email A2 on Friday, if they haven't opened the Email A1 by Thursday

      2b. Send Email B1 on Friday, if they opened the Email A1 by Thursday

       

      Setting up the transition rule for 2b is easy, but I wonder how I could set up the transition rule for 2a.