AnsweredAssumed Answered

Engagement Program Transition Rules with wait function

Question asked by Kanako Tone on Jun 4, 2018
Latest reply on Jun 5, 2018 by Grace Brebner

We're setting up an Engagement Program. The cadence is;

 

1. Send Email A1 on Tuesday

 

2a. Send Email A2 on Friday, if they haven't opened the Email A1 by Thursday

2b. Send Email B1 on Friday, if they opened the Email A1 by Thursday

 

Setting up the transition rule for 2b is easy, but I wonder how I could set up the transition rule for 2a.

Outcomes