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Custom object tokens on a landing page break when sending link via Webhook?

Question asked by Kirstin Mahoney on May 31, 2018
Latest reply on May 31, 2018 by Kirstin Mahoney

We are attempting to use custom object tokens on a Marketo landing page, which appear to work when we provide a link to the Marketo landing page in an email, however the tokens do NOT appear to work when we send a link to the Marketo landing page via a webhook (text message).

 

Any idea how to get this to work, or is there an explanation behind why this wouldn't work via SMS?

 

Thank you for any help or guidance that can be provided!

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