Thaila here. Brand spanking new to Marketo. I just started at a company who has been using Marketo for over a year and the person in the position before me learned and was an expert in Marketo.
There are some emails where I need to include the account number and I have used the tokens but have had issues with the lists. We upload our lists, we do not have a data feed.
I am given .csv lists which skews the account numbers because they are over 15 digits. When I save the list as a tab-delimited file, the account numbers are okay but Marketo does not necessarily accept them.
I haven't been able to get into the platform set-up but is there somewhere in Marketo where I can have the platform accept all file types for uploaded lists?