AnsweredAssumed Answered

Add to Multiple Engagement Programs Simultaneously

Question asked by Eitan Rapps on May 28, 2018
Latest reply on May 30, 2018 by Grégoire Michel

I am trying to understand if the following scenario is possible. Any ideas?

 

We have a form which offers the visitor to sign up to receive updates (i.e. adding him to an engagement program).

 

There are 3 choices:

1) Program A

2) Program B

3) Program A + B

 

Currently we only have Engagement Program A and Engagement Program B and would prefer to keep it as such.

 

I tried setting up a Smart Campaign with a flow to divert the person to the correct Engagement Program based on a rule. If the person chooses option 3, however, how can I make sure he is added to both engagement programs? I understand that Marketo only matches the first choice.

 

I imagine I can solve this by building a third, separate Engagement Program. Is there a solution that does not require this?

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