1 Reply Latest reply on Jun 6, 2014 8:23 AM by Cheryl Chavez

    my.member URL Adobe Blank Page

      Hi all,

      I did an internal webinar test yesterday using Adobe and the token {my.member URL} in the 'thank you for registering' email.  The leads' statuses had already been changed to 'registered' when this email went out.

      The token populated with a unique URL, however the link opened up a blank page.  It did not open the webinar; not even an Adobe page.  Thus, we did not receive attendee lists, statuses changing to 'attended' or 'no-show', etc from Adobe because Adobe did not know who attended/no-show.

      Has anyone else had this issue?  Does anyone have any thoughts as to why this is happening?  Maybe a fix is out there?

      Thanks!