AnsweredAssumed Answered

my.member URL Adobe Blank Page

Question asked by 55560 on Jun 6, 2014
Latest reply on Jun 6, 2014 by 24d7a935802c064e78e21a33923dbb665c75e246
Hi all,

I did an internal webinar test yesterday using Adobe and the token {my.member URL} in the 'thank you for registering' email.  The leads' statuses had already been changed to 'registered' when this email went out.

The token populated with a unique URL, however the link opened up a blank page.  It did not open the webinar; not even an Adobe page.  Thus, we did not receive attendee lists, statuses changing to 'attended' or 'no-show', etc from Adobe because Adobe did not know who attended/no-show.

Has anyone else had this issue?  Does anyone have any thoughts as to why this is happening?  Maybe a fix is out there?