5 Replies Latest reply on May 20, 2018 12:58 PM by Grégoire Michel

    Forms 2.0 API and Visibility rules. Bug or expected behavior?

    Grégoire Michel

      Hi all,


      We have observed a quite annoying behaviour on the forms API when you combine it with some visibility rules.


      A form contains an Opt-in field (Name BEU_SOI) and an OptIN Date field (Named BEU_SOI_DateTime). The BEU_SOI Field has a visibility rule and is controlled by the BEU_SOI_DateTime field: BEU_SOI only shows if BEU_SOI_DateTime is empty.


      That Forms also has a script that handles some information directly in the form. Namely, if the BEU_SOI is checked, BEU_SOI_DateTime is filled with the current datetime. What is really weird is that in this case, the BEU_SOI is simply removed from the values sent to Marketo! It seems to be related to the visibility rule as if we remove the visibility rule, the problem disappears.


      Test it here: https://m.konicaminolta.co.uk/SOI-tests.html?aliId=50831173


      Is this a bug or an expected behavior ? If the later is true, what am I missing ?


      Thx for your help



      Justin Cooperman Sanford Whiteman