AnsweredAssumed Answered

Displaying a Form Field Based on Person Attributes

Question asked by Troy Larson on May 17, 2018
Latest reply on May 17, 2018 by Jay Jiang

Hey everyone, have a question for you all.


In our attempts to get GDPR compliant, I'm trying to figure out if it's possible to display a certain form field based off a person's location, whether they are a customer or not, and if they've already completed the field.


For example, if we know that a person is a customer then when they visit our form we hide a GDPR field. Or conversely, if we know they are from Europe and are not a customer we show them a specific GDPR field.


I know you can display fields based off other values in forms - for example if you say the territory you're in is N.America I know you can then show a country field with values of USA, CAN, MEX, however it looks like you can't combine things like this. For example: not customer and in Europe, then show field. Am I missing something? Can this be done? To do this, are we looking at something like site personalization?


Any ideas you guys have would be much appreciated.