9 Replies Latest reply on May 18, 2018 1:54 PM by Grégoire Michel

    Issue Sync Marketo/Salesforce: Marketo Disabled Yet Still Trying to Login Salesforce

    Heloise Briere

      We disabled our Marketo/Salesforce sync this morning due to an "Invalid Credentials" message yesterday afternoon. Marketo is marked as "Disabled" and last sync happened early morning EDT BUT in the Marketo user login history in Salesforce, Marketo seems to be trying multiple times every second to login in Salesforce creating a "Login Rate Exceeded" message.

       

      So it seems that the sync, even if disabled, is still trying to happen.

       

      Has anyone else run into that issues? We've been trying to solve this for the past 6 hours.

       

      Thanks in advance!