AnsweredAssumed Answered

Drip not deploying properly

Question asked by Sarah Wilson on May 16, 2018
Latest reply on May 16, 2018 by Grégoire Michel

Hey guys,

I have a drip campaign that I set up based on a trigger that says if a person has a certain status in SalesForce (new, working, nurture) and a specific product of interest, then they are to be entered into this stream. However, I also set up parameters to exclude people who have a similar salesforce status, but who were already included in a previous stream.

Today was meant to be Day 1 of the new stream deploying, but I'm finding under the 'results' tab that people are being entered and then being 'skipped'. So I'm not sure if I set something up incorrectly in my flow or not. I know that there are definitely a good amount of people who should have received the email today because they have the correct SalesForce statuses - but didn't. I've included screenshots and hope someone can help me.