AnsweredAssumed Answered

Smart Campaign only shows 0 members

Question asked by Danish Meman on May 14, 2018
Latest reply on May 14, 2018 by Justin Laberge



I've created a smart campaign as part of a program which tracks Person is Created (trigger) and a whether or not they have a user id (filter which is appended according to our business case upon sign up).


As soon as someone signs up they are added to the database and assigned a user id.


I created a test account and signed up. The results tab shows the details of my actions properly and assigns the correct flow steps. However, the campaign shows 0 members.


Why is that? Is this an error or working as intended? I'd love an explanation because I thought they would be a member of that campaign if they satisfy the criteria define in the smart list.


Thank you