I have a question about dynamic content in an email. First, I did a geographical segmentation and later I used that segmentation in the email.
I just need this: If someone put in the form Country: Colombia or Mexico, the Follow Up email arrives from Pepito Pérez, but if someone put County: Guatemala or Honduras, the Follow up email arrives from Maria Martinez. Is that possible?
I am using the dynamic content like this, according to the country its a different sender:
But when I make a test, never matches according to the rules that I put in the dynamic content. For example: If I put country: Guatemala, the sender is another one and not Maria Martinez, who should be.
Why is this happening? What should I do different?
Thanks in advance!